We can’t function without email, but there are definitely right and wrong ways to use it. In fact, it’s probably safe to say that we over-rely on the electronic mail – for example, when we send a quick email to a coworker who’s sitting right next to us. Here are some tips for better email etiquette in 2013:
Be brief.
That means you must learn to edit yourself. Before you hit send, read your email. Is everything clear? Can it be said in a more concise way? Is this topic so confusing that it would be better addressed in person? Make a judgment call.
Be organized.
If you’re discussing a project with a coworker, try to keep all of the discussions on one email chain. It will make it easier to keep track of decisions that were made and conversations that were had. You don’t want to forget about important details after spending precious time hammering them out.
Use the CC wisely.
Err on the side of not CC-ing. Does this person really need to be included in this conversation? Did they ask to be CC-ed? Everyone’s inbox is full and a getting caught in a long conversation as a CC can be frustrating. If needed, just send the CC a separate email summarizing the conversation.
Be smart.
If you’re setting up a meeting via email, first make sure that everyone has been invited. Next, include all details regarding the meeting including what results, goals, or action items you’d like to accomplish during this meeting.
Image by Kristie Wells.
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